Refund/Return Policy

Return, Exchange (To US Locations Only)

By making a purchase at https://shop.paragel.com you acknowledge that you have read the return policy of Nail Select USA Co., Ltd and agree to abide by them.

Any disputes arising between person(s) and https://shop.paragel.com will be settled by arbitration with a neutral third party in the state of New York.

All Products

Return policy

This Return Policy is subject to change without prior notice. It is the customer's responsibility to check the policy prior to making any new purchases.

Items may be returned (unused, unopened & in its original condition) within 30 days of delivery for a refund minus a 15% restocking fee. Please note that items not in its original unused and unopened condition are not eligible for returns barring manufacturer’s defect or shipping damage. The customer is responsible for all shipping charges. However, Nail Select USA Co., Ltd will pay the return shipping costs if the return is a result of manufacturer’s defect* or shipping damage. Returns due to manufacturer’s defect* will not be charged a 15% restocking fee.

Please understand that it is necessary to charge a restocking fee on returns in order to cover costs associated with filling and processing your order. Returns received after 30 days of delivery are subject to refusal depending on the situation. We sincerely appreciate your timeliness with returns or exchanges.

Refund Policy

Returns made to https://shop.paragel.com will be refunded in the form of the original payment method. Exchange policy

Items may be exchanged once (unused, unopened & in original condition) within 30 days of delivery for another size, color, or product. The customer is responsible for all shipping charges (including re-shipping charges for exchanged items).

For LED Light

Return policy

*Return Policy is subject to change without prior notice. It is the customer's responsibility to check the policy prior to making any new purchases.

Items may be returned (unused and in original condition) within 30 days of delivery for a refund minus a 15% restocking fee. Customer is responsible for all shipping charges. However, Nail Select USA Co Ltd will pay the return shipping costs if the return is a result of manufacturer’s defect* or shipping damage. Returns due to manufacture’s defect* will not be charged a 15% restocking fee. If an item is returned but not in new condition, the return is subject to rejection of return upon inspection.

Please understand that it is necessary to charge a restocking fee on returns in order to cover costs associated with filling and processing your order. Returns received after 30 days of delivery are subject to refusal depending on the situation. We sincerely appreciate your timeliness with returns or exchanges.

Refund Policy

Returns made to Nail Select USA Co., Ltd will be refunded in the form of the original payment method.

Exchange policy

Items may be exchanged once (unused & in original condition) within 30 days of delivery for another size or product. Customer is responsible for all shipping charges (including re-shipping charges for exchanged items). If the exchanged item is not in like-new condition, it may be subject to rejection for exchange upon inspection.

For All Clearance Items

All sales are final. No return or exchanges for clearance items.

Missing & Defective Items

Customers must report missing & defective items within 14 days of product arrival. Missing items include items that are not included in the original package and not noted on the invoice. Defective items include goods damaged due to mishandling during shipping and new goods with notable defect. Any claims received after 14 days of product delivery are subject to refusal. Missing & defective product reports received after 30 days will be denied.

All returns & exchange items should be sent to this address:
**PLEASE INCLUDE COPY OF YOUR ORDER WITH ALL EXCHANGES OR RETURNS**

Nail Select USA Co. Ltd
708 3rd Avenue Suite#143, FL5
New York, NY 10017

If you have any questions about our return policy, you can contact us.
Send us an e-mail: paragel.usa@select-g.jp
Call us at: 917-584-2179