Shipping policy

Free shipping on orders of $200 (tax exclusive) or more to all locations in the Unites States (except Alaska and Hawaii). *Some exclusions may apply*

Shipping/Delivery time & Pricing for Standard, Expedited, and Express Shipping

US Alaska, Hawaii
Standard 3-6 business days 5-8 business days
Expedited 2-3 business days 4-5 business days
Standard 1-2 business days 3-4 business days

Your shipment will arrive via FedEx or USPS. A signature is required for delivery, however, if you are not home, a note will be left with directions on how to receive your order. If you require any help, please contact us at paragel.usa@select-g.jp or 917-584-2179

All in-stock products ordered by 3:00 pm EST on business days are usually processed and shipped within 48 hours of order placement. Please be advised that there is no shipping on Saturday, Sunday, or observed holidays. Orders placed on these days will be processed the following business day.

If merchandise cannot be shipped, we will contact you immediately by email. Applicable Sales Tax may be charged on orders delivered to California addresses.

After the order is shipped out, we do not take any responsibility for undelivered or missing packages. If no one is around to accept the package, it will be sent to the nearest USPS, where it can be then picked up by the addressee. Packages that are not picked up at the local USPS within one or two weeks will be returned to our office, and the customer is then responsible for the shipping charges to re-ship the item.

*The customer is responsible for providing the correct shipping address on any order. We will not be able to offer help due to an incorrect shipping address. The customer is responsible for dealing with any issues that arise from the delivery, like lost or damaged items.

*If an item is returned due to an incorrect shipping address made by the customer, the customer is responsible for the shipping charges to re-ship the item to the correct address. If an item is returned due our mistake, we will cover the shipping cost to re-ship the item.

* By making a purchase at https://shop.paragel.com/ you acknowledge that you have read the shipping policy of https://shop.paragel.com/ as mentioned on this page and agree to abide by them. Any disputes arising between person(s) and https://shop.paragel.com/ will be settled by arbitration with a neutral third party in the state of New York.

*Holiday Season*

Holiday Seasons are usually very busy and as a result packages sometimes go missing. Please note that we will not be held responsible for lost or missing packages.

For international orders, please visit http://www.paragel.jp/deler/